About Us

Since 1971, NOREL Service Company, Inc. has provided sales, service, and installation of top-of-the-line fire and security systems. Our technical expertise has enabled us to expand and grow year after year to become one of the top life safety systems providers in New England today.

We pride ourselves on our long-term business relationships which for several decades, have contributed to our growth. We provide state-of-the art services and products and strive to consistently meet our clients’ expectations. Our clients and partners are long-standing ones and we appreciate the opportunity to serve them.

Besides our outstanding service reputation in the industry, our leadership is our distinction. Our CEO, Tom Norton, is largely responsible for the driving force behind our team of skilled service technicians, testing, installation and sales departments. Tom has an extensive history of active involvement and chairing of professional committees related to fire protection and life safety systems. 

NOREL Service acquired National Fire & Security Company in 2009 and Flagship Security Company in 2012, both Massachusetts-based companies. These acquisitions were executed in order for us to expand our provision of a more comprehensive line of exceptional fire protection systems, security products and added-value service. Currently, we provide a full line of integrated fire and security solutions and are recognized as a one-stop shop.

We are proud to be a Veteran-owned company. Since 2017, the Boston Business Journal has listed us as one of the largest Veteran-owned companies in Massachusetts. 


Our Logo

The USS Constitution, a United States Naval frigate, is the oldest commissioned warship afloat in the world. It was named by George Washington and was first launched in 1797. The ship was built in Boston’s North End and it is completely constructed of wood.

In 1980, the USS Navy chose NOREL Service as the sole source contractor to design and install a fire alarm system aboard the ship. It was an honor we took seriously. We have been servicing “Old Ironsides” (nicknamed for its strength against cannonballs) ever since. Our logo is a depiction of the original USS Constitution master firebox.

  • Massachusetts Electrical Contractors’ License #A-8545
  • Massachusetts Sprinkler Contractors’ License #SC-3836
  • Massachusetts Security License #SS-1047
  • Maine Master Electricians' License #MS60020894
  • New Hampshire Master Electricians’ License #12553 M
  • Rhode Island Electrical Contractors' License #AC004127
  • NICET Certified
  • DCAMM Certified Contractor
  • UL-Listed Installation and Service Company
  • Massachusetts Statewide Contract(s) Holder
  • Massachusetts Higher Education Consortium (MHEC) Contract Holder